Lisa Foley and Deborah Awyzio presented for TV Education Network, a portal for Continuing Professional Development (CPD) on 25 November 2020. The webinar was recorded and on the topic of preparing for mediation with practical tips and resources to maximise the chance of reaching a settlement.
Deborah spoke of the different conflict management styles and to know your client’s style before mediation. The different styles of mediation include:
The goal is to win at all costs regardless of repercussions for the other party,.
The negotiator is prepared to concede to get a deal.
Using this style the mediator is willing to listen and understand other parties needs and interests.
The accommodator is prepared to put others’ interests before their own.
The avoider puts their head in the sand and attempts to avoid conflict.